Privacy policy

Last updated: June 25, 2025

Overview

This Privacy Policy explains how Exposurepack collects, uses, and protects your personal information when you visit our website, place an order, or communicate with us. By using our services, you agree to the terms outlined below.

Information We Collect

• Contact information: Name, email, phone number, business name, shipping & billing address

• Order details: Products ordered, payment method, and order history

• Device information: IP address, browser type, and site usage through cookies and analytics

• Communication history: Any messages or emails sent to us

How We Use Your Information

• To process and deliver your orders

• To communicate with you about your purchase or support request

• To send order confirmations, updates, and occasional promotional emails (you can unsubscribe anytime)

• To improve our website performance, design, and customer experience

Sharing Your Information

We do not sell your personal information. We may share it only with:

• Trusted service providers like Shopify, payment gateways, and shipping couriers to process your order

• Legal authorities, if required by law

• Marketing platforms we use to run ads or emails — always in line with privacy regulations

Cookies & Tracking

• Our website uses cookies and tracking tools to enhance your browsing experience and analyse traffic

• You can disable cookies in your browser settings, but it may affect site functionality

Data Security

• Your information is protected using industry-standard encryption and security tools

• Access to your data is restricted to authorised team members and trusted partners only

Your Rights

• You can request to view, correct, or delete your personal data by contacting us

• You can opt out of promotional emails at any time via the unsubscribe link

Contact Us

If you have any questions or concerns about this policy, please email us at info@exposurepack.com.au

Mail: 6 Cochranes Road, Unit 2, Moorabbin VIC 3189, Australia