Terms of service
Introduction
Welcome to Exposurepack. These Terms of Service (“Terms”) govern your access to and use of our website, services, and products (collectively, the “Services”). By accessing or using any part of our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.
Use License
• Grant of License: Subject to your compliance with these Terms, Exposurepack grants you a limited, non-exclusive, non-transferable license to access and make personal and non-commercial use of the Services.
• Restrictions: You are prohibited from modifying, copying, distributing, transmitting, displaying, performing, reproducing, publishing, licensing, creating derivative works from, transferring, or selling any information, software, products, or services obtained from the Services without our express written consent.
User Contributions and Artwork Terms
• User Contributions: Users may submit content, including artwork, text, images, and other materials (“User Contributions”) to the Services. You represent and warrant that you own or have the necessary rights to use and authorize the use of User Contributions as described herein.
• License to User Contributions: By submitting User Contributions, you grant Exposurepack a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, modify, perform, display, distribute, and otherwise disclose such material in connection with the Services.
• Artwork Rights and Permissions: If your User Contributions include artwork or other copyrighted materials, you affirm that you have the legal right to use and permit Exposurepack to use such artwork in connection with the Services.
Production Timelines and Freight Liability
• Production Timelines:
• Wholesale Orders (5,000+ units): Production lead time is approximately up to 6 weeks from the approval of final artwork and receipt of deposit.
• Orders Under 5,000 Units: Production lead time is 10 business days from the approval of final artwork and receipt of deposit.
Delivery times vary based on location. Exposurepack commits to completing production within the agreed timeframe but does not take responsibility for delays caused by third-party courier services.
• Freight Delays: Exposurepack is not liable for courier delays once the product has left our facility. Estimated delivery times provided are subject to potential delays beyond our control. Customers are encouraged to place orders well in advance of their required date to mitigate risks.
Production Variability
In the production of custom cups, there is a potential variability in the final quantity delivered. Exposurepack endeavors to meet your exact order specifications; however, there is a possibility of an overprint or underprint of up to 10% on each production run. Customers agree to accept this variability as part of the order fulfillment process.
Intellectual Property
The Services, along with their original content, features, and functionality, are and will remain the exclusive property of Exposurepack and its licensors. The Services are protected by copyright, trademark, and other laws of both the host country and foreign countries.
Termination
Exposurepack reserves the right to terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms.
Disclaimers and Limitation of Liability
• Disclaimer of Warranties: The Services are provided on an “AS IS” and “AS AVAILABLE” basis. Exposurepack makes no representations or warranties of any kind, express or implied, regarding the operation of the Services or the information, content, or materials included therein.
• Limitation of Liability: Exposurepack, its directors, employees, partners, agents, suppliers, or affiliates will not be held liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or other intangible losses, resulting from your access to or inability to use the Services.
Governing Law
These Terms shall be governed and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.
Changes to Terms
Exposurepack reserves the right to modify or replace these Terms at its sole discretion. Material changes will be communicated through appropriate channels.
Contact Information
For any questions about these Terms, please contact us at info@exposurepack.com.au.