Call Jess printed cups on a stage 8oz Single WallSimple Print
Communal Market printed cup on a sunlit café table Single WallWholesale Print
Communal Market printed cup held inside the café 12oz Single WallWholesale Print
Elanco printed cups under stage lights 8oz Single WallFull Colour Print
ORRA printed coffee cups beside a drinks dispenser at an event 12oz Double WallSimple Print

Custom Packaging FAQs

Answers to common questions about ordering custom printed cups and packaging: minimum orders, pricing, sizes, materials, artwork and delivery.

  • From 250 units Simple or full colour print
  • Australian made Everything we print
  • Instant online pricing Unit prices shown ex GST
  • Compostable and home compostable AS4736 and AS5810 linings

Frequently asked questions

Ordering and pricing

Can I order online?

Yes. Choose your product, size and quantity on the product page, see your price instantly, upload your artwork and add it to your cart.

What's the minimum order?

250 units per size for our printed cups, napkins, coasters and paper bags. Wholesale cups, ice cream cups and paper bowls start at 10,000 units: see Events & Wholesale.

Are your prices shown with or without GST?

Unit prices in the online price table are shown excluding GST, and the order total is shown including GST.

Can I see samples before I order?

Yes. Order a sample pack to see our cups, ice cream cups, coasters, napkins, paper bowls, greaseproof paper or paper bags in person first.

Can I get my order faster?

Most product pages let you choose a production time. Faster options cost more, and the price and estimated delivery date update as you choose.

Sizes and lids

What sizes do your custom coffee cups come in?

Single wall cups come in 4oz (110 ml), 6oz (220 ml), 8oz (250 ml), 12oz (395 ml), 16oz (480 ml), 22oz (610 ml) and 24oz (730 ml). Double wall cups come in 8oz, 12oz and 16oz. Full Colour Print is available on 6oz to 16oz cups.

Which lid fits my cup?

Lids follow the cup size: 62 mm for 4oz, 80 mm for 6oz and 8oz, and 90 mm for 12oz to 24oz cups. Add lids with the Lids option on each cup's product page.

What sizes do your ice cream cups come in?

2oz (60 ml), 3oz (90 ml), 5oz (150 ml), 8oz (240 ml) and 11oz (325 ml). Ice cream cups are supplied without lids; for lidded serves, see our paper bowls.

What sizes do your paper bowls come in?

8oz (280 ml), 16oz (440 ml), 20oz (500 ml), 25oz (600 ml) and 30oz (700 ml), with flat lids in white, black or clear, clear dome lids with or without a hole, or clear high dome lids.

Materials and certifications

Do you print compostable or home compostable cups?

Yes. Simple Print and Wholesale Print coffee and ice cream cups come with a PE lining, a compostable lining (AS4736) or a home compostable lining (AS5810). Full Colour Print cups come with a PE or a compostable (AS4736) lining. If you order compostable cups, we supply AS4736 unless you ask for AS5810.

What's the difference between AS5810 and AS4736?

Both are Australian Standards for materials that break down by composting. We call AS4736 cups compostable: they break down in industrial (commercial) composting, which runs hotter and is managed by composting facilities. We call AS5810 cups home compostable: they break down in a home compost heap or bin, at lower temperatures.

Do you have compostable lids?

Yes. Our pulp lids are made from plastic-free pulp, certified to AS5810 and AS4736, and come in 80 mm (6oz and 8oz cups) and 90 mm (12oz to 24oz cups). We also supply PLA lids certified compostable to AS4736. PLA is a plant-based plastic, so PLA lids aren’t available in WA, where lids must be plastic-free fibre.

Artwork and print

What artwork files can I upload?

The uploader on each product page accepts JPG, PNG, PDF, AI, EPS and SVG files up to 10 MB each. Vector files (AI, EPS or PDF) print sharpest.

Will I see my design before it’s printed?

Yes. We send you a digital proof within 4 business hours, and every coffee cup order also gets a 3D proof. Nothing goes to print until you approve it.

What print types do you offer?

Simple Print puts your logo on a white cup, on every size. Full Colour Print covers the whole cup edge to edge, on 6oz to 16oz cups. Both start at 250 cups. Wholesale Print uses the Pantone colours you supply, from 10,000 cups.

Can you print white or metallic ink?

No. White and metallic inks can't be printed: white areas of your design are the cup itself.

Who can I ask about my artwork?

Email info@exposurepack.com.au before you submit. It's much cheaper to fix a file before printing than after.

Production and delivery

How do I know when my order will arrive?

Each product page shows an estimated delivery date before you add to cart, and it updates with the production time you choose.

How long does production take?

Standard production is 10 business days for coffee cups, with rush production from 2 business days. Simple Print ice cream cups take 15 business days, and wholesale orders 30 business days. Delivery dates shown are estimates. If you need your order by a set date, tell us before you order.

Where do you deliver, and what does it cost?

We deliver to every state and territory. Once your order leaves us, delivery usually takes 1–2 business days to VIC, NSW and ACT, 2–3 to QLD and SA, 3–4 to WA, and up to 6 to TAS and NT. Regional areas can take longer. Delivery cost is worked out at checkout for your address and order.

Our work

Custom cups in action

Tennis fans in the stands holding purple a2 Milk branded coffee cups at the Australian Open 2026 a2 Milk, AO 2026Wholesale Print

Case study

AO 2026: custom cups for a2 Milk

How we supplied custom AS5810-certified cups for a2 Milk at the Australian Open 2026.

Read the case study

Still have a question?

Get in touch and we'll help you choose the right cups and quantities.